📥 Unified Inbox

Every Customer Conversation in One Inbox

Bring texts, emails, social messages and website chat together, so your team can reply from one place.

30-day free trial on every plan. See pricing.

What Is a Unified Inbox?

A unified inbox brings messages from different channels into one view. EngagePro keeps texts, emails, Facebook Messenger and website chat together with each customer's history, so your team can respond from one place without switching apps or losing the thread.

⚡ The Problem

✨ The Solution

What the Unified Inbox Can Do

Two-Way Text and Email

Message customers from one place.

Social Messaging

Reply to Facebook Messenger conversations.

Website Chat

Turn website visitors into conversations.

Templates

Save time with reusable replies.

Mobile App

Respond from your phone.

AI Replies

The AI agent comes standard.

One Team, One Conversation History

Add the AI Text & Chat Agent, WhatsApp and the mobile app.

Frequently Asked Questions

Which channels are included?

Plans include two-way text and email, Facebook Messenger and website chat. WhatsApp is available as a $29/month add-on.

Can my team share the inbox?

Yes. Your team can work from the same conversation history, within your plan's user limit.

Can I reply from my phone?

Yes. Use the mobile app to reply on the go.

Do messages cost extra?

Plans include monthly text and email allowances, and additional usage is billed at the rates shown on the pricing and calculator pages.

Ready to Clean Up Your Inbox?

Choose a plan to start your free trial.