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🎧 AI Receptionist

An AI Receptionist That Answers When You Can't

Answer calls, collect caller details, answer common questions and book appointments, even when your team is busy or closed.

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AI comes standard on every plan. See pricing.

AI receptionist call summary in EngagePro with sample data

What Is an AI Receptionist?

An AI receptionist is a voice agent that answers your business calls, collects caller details, answers common questions and books appointments. EngagePro's AI Receptionist can cover business hours, after hours, weekends and holidays, and it transfers callers to your team when a person is needed.

âš¡ The Problem
  • Calls go to voicemail while your team is on a job
  • After-hours callers try the next business
  • Staff get pulled away to answer the same questions
  • Caller details get lost or never reach your CRM
✨ The Solution
  • Calls are answered on the schedule you choose
  • Callers can book from your calendar
  • Common questions are answered from your business information
  • Caller details are saved to your CRM

What the AI Receptionist Can Do

Answer Calls

Pick up during business hours, after hours, weekends and holidays, based on your settings.

Book Appointments

Offer available times and schedule callers on the right calendar.

Capture Caller Details

Collect the information you need and save it to the contact record.

Answer Common Questions

Use your business information to respond to questions about services, hours and more.

Transfer to Your Team

Send a caller to a person when the situation calls for it.

Trigger Follow-Up

Send a text or start a workflow based on what happened on the call.

Built for Teams That Can't Always Pick Up

See how it works for HVAC companies, plumbers and property managers, or pair it with the AI Text & Chat Agent to cover every channel.

  • HVAC Companies
  • Plumbers
  • Property Managers
  • Real Estate Teams
  • Home Services
  • Small Business Owners

Frequently Asked Questions

Can AI answer my business phone calls?

Yes. EngagePro's AI Receptionist can answer inbound calls, collect caller details, respond to common questions and book appointments. You choose when it answers, including after hours, weekends and holidays.

Can an AI receptionist book appointments?

Yes. It can connect to your calendar, offer available times and book the appointment during the call. Your calendar settings control which times can be booked.

What happens if a caller needs a real person?

You decide when calls should go to your team. The AI Receptionist can transfer the caller to a person or phone number you choose. We recommend testing transfers with a live phone call before you go live.

How much does the AI Receptionist cost?

AI comes standard on every plan, starting at $70/month, or $50/month billed annually. Usage is billed as you go, or you can add AI Unlimited for $145.50/month, subject to fair use. Phone charges apply. Pay-as-you-go voice usage is $0.09 per minute, plus model and phone charges.

Can the AI Receptionist make outbound calls?

Yes, but outbound AI calls need the right consent from the people you contact. Check the rules that apply to your business with your legal advisor before you start.

Ready to Stop Sending Callers to Voicemail?

See how EngagePro's AI Receptionist can answer calls, book appointments and keep your team focused on the work.

Book a Demo